Role: Director of Guest Services
Brand: World Surf League
Location: Leemore, CA
Summary: To manage all deliverables related to the guest experience. This includes management of the Surf Team, Food & Beverage and Housekeeping departments of Surf Ranch. 

Responsibilities include (but not limited to):

• Ensure delivery of exceptional guest experience for all surfers and guests.
• Work directly with clients and guests on the planning and coordination of their experiences at Surf Ranch.
• Manages Surf Team as well as their hospitality service deliverables.
• Oversees the food & beverage program including both in-house and partner-provided catering.
• Maintains a high level of quality in the execution of housekeeping and management of the ranch house.
• Serves as a member of the Executive Committee and MOD program.
• Respond and resolve guest service related issues in a timely and effective manner.