Ecommerce Assistant

Role: Ecommerce Assistant
Brand: Surf Hardware
Location: Sydney, NSW
Summary: Sitting within the Global Ecommerce team this entry-level ecommerce role reports to the Global Ecommerce Manager and will work closely with the Ecommerce Co-ordinator across all SHI brands and regions.

Responsibilities:

  • Order Management
    • Process orders and work with Operations teams to ensure efficient ecommerce order fulfilment.
  • Ecommerce Customer Service
    • Be the first point of contact for ecommerce enquiries.
  • Stock Inventory
    • Ensure the websites are showing correct stock quantities and current ranges are being merchandised appropriately online.
  • Website Management
    •  Work with the wider team to ensure optimal performance of the websites across all regions.