Ecommerce Coordinator

Role: Ecommerce Coordinator
Brand: Incu
Location: Sydney, NSW
Summary: The role of the eCommerce Coordinator is to support the eCommerce Manager and the eCommerce team in the day-to-day operations of the store. Responsible for the end-to-end product lifecycle, the coordinator oversees expected delivery timelines, shoot schedules and calendar events to ensure product is available online for purchase – ensuring sales targets are met, and consistent growth is delivered.



  • With the support of the eCom Assistant, is responsible for coordination, upload and enrichment of all saleable products online, ensuring weekly KPI’s are upheld and timelines are met.
  • Responsible for writing and maintaining brand collection bios and meta data.
  • Management of navigation, vendor and collection pages.
  • Management of stores and careers content.
  • Visual merchandising of collection and brand pages – in accordance with deliveries, launch timelines and sales performance.
  • Conducts daily QC checks to ensure product descriptions, images, barcodes etc are all correct and displaying on relevant collection pages.
  • Works with eCom team to receive customer/business feedback and updates site content accordingly.
  • Involved in coordination of product planning and landing pages to support Marketing calendar e.g. brand launches, sale pages etc.


  • Prepares weekly reporting via Shopify and other business systems, provides analytical and anecdotal feedback to eCom Manager and greater business.
  • Participates in weekly trade meeting, sharing results and any relevant feedback to the greater team.
  • Uses data to support eCom Manager in driving trade of the store.
  • Uses business tools to drive VM decisions.
  • Analyses any trends in sales, provides feedback as required