Role: Product Manager, Digital
Brand: World Surf League
Location: Santa Monica, USA
Summary:  We are looking for a highly motivated, self directed Digital Product Manager to play an integral role in shaping the fan experience. In this position, you will represent your customers in building both the external facing features and the tools to manage them.  You will establish relationships with internal teams, especially with Editorial and Broadcast, as well as vendors to deliver high quality live and non-live experiences for our fans. 

Responsibilities:

• Understand the needs of your customers through interviews, surveys, competitive analyses, site metrics, and third party research.
• Develop and evangelize the business case for your product initiatives, via briefs, PRDs, and wireframes.
• Collaborate with designers, engineers, and primary stakeholders to deliver quality products in a timely fashion.
• Enable internal stakeholders with new tools by creating user guides and conducting training sessions.
• Drive adoption by drafting release notes and evangelizing product features to both external and internal users.
• Ensure product quality by performing cross-platform user acceptance testing and monitoring the digital broadcast experience.
• Participate in live operations during surf events and help deliver a superior digital experience to fans.