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Sales Coordinator

Role: Sales Coordinator
Brand: Herschel
Location: Vancouver, Canada
Summary: As a key member in the Sales Department, the successful candidate will support selling activity for the Herschel brand in the North American market. This person will work directly with external sales reps and dealers to drive new business while closing the sales loop through distribution by working with multiple departments including Warehouses, Operations/IT, Marketing, and Finance. 


  • Provide support to North American sales reps and dealers while executing all details of the sales orders process for a defined territory.
  • Manage the order file from order entry through to shipping and receiving
  • Ensure all pre-book orders are entered by seasonal order deadlines
  • Work with territory reps and dealers to stimulate in-season reorder opportunities
  • Assist with the coordination of season needs include samples, catalog/price lists/order forms, fixture and POP
  • Provide territory reports as required
  • Ensure a high level of customer service that it’s the company’s core values
  • Establish, process, and monitor warranty and returns for territory