Social Media Manager

Role: Social Media Manager
Brand: IGLOO
Location: San Clemente, CA
Summary: The Social Media Manager will be responsible for planning, execution, and management of Igloo’s social media strategy. We are searching for a social media expert to execute our strategy, exceed our goals, and win hearts and minds of our existing and new fans. The perfect candidate will be familiar with all social platforms, understand nuance between them, and plan the right content and fan interactions on each. The Social Media Manager must be able to assist in creation of strategy, but also scrappy enough to execute posting content and interacting with fans. 

Responsibilities:

  • Plan and publish content for all Igloo social platforms
  • Must exhibit clear expertise with Facebook and Instagram
  • Must have high proficiency with Youtube, Twitter, TikTok, Linkedin, Pinterest
  • In-house leader of social media, will brief marketing and broader organization on plans and results
  • Support brand and marketing teams in executing GTM calendar
  • Exceed goals for growth of fanbase and referral traffic to brand ecommerce site
  • Manage Content Producer, write and assign project briefs
  • Produce and maintain content calendar, provide access to team members
  • Interact with other social media accounts on behalf of Igloo
  • Be first line of customer service, responding to messages and creating customer service tickets